Privacy Policy

1. Introduction

1.1 Guide Mosaic’s Commitment

This document outlines the Privacy Policy (“Policy”) for Guide Mosaic.

For any inquiries regarding this Policy, please contact us via our Contact US.

1.2 Data Protection

At Guide Mosaic, we take your privacy seriously. This Policy explains how we handle your personal data (“Personal Data”) when you use our websites (“Websites”).

Our Websites are intended for users above 16 years of age, and we consciously avoid collecting data from individuals under this age threshold.

1.3 Age Restriction

The Websites and services are not designed for children under 16 years old (or under 13 years old in the United States).

If we become aware that we have inadvertently collected Personal Data from a minor without valid parental consent, we will promptly delete such information.

If you believe we may have collected data from a minor, please contact us using our Contact Us.

1.4 Language Availability

This Privacy Policy is primarily available in English.

If you require a translation in another language, you may request this via our contact channels, and we will do our best to assist you.

1.5 Navigating This Policy

For your convenience, this Privacy Policy is organized into the following sections:

Introduction
Personal Data Management
Processing Purposes
Legal Grounds for Data Processing
Disclosure of Your Personal Data
Data Retention
Data Security
Your Privacy Rights
Policy Updates and Inquiries

2. Personal Data Management

2.1 Guide Mosaic as Data Controller

Under the General Data Protection Regulation (GDPR), Guide Mosaic is the data controller.

This means that we determine the purposes and means for processing your Personal Data as described in this Policy. We do not engage in automated decision-making activities that produce legal or similarly significant effects concerning you.

2.2 Information We Collect

During your visit to our Websites, we may automatically collect certain information about you and your device, including:

Your anonymized IP address
Device identifiers (especially for mobile devices)
Configuration information such as language preferences, browser type (user agent), and operating system
Search queries and interactions with the Website
Geographical location (approximate) and time zone

2.3 Voluntary Data Submission

In general, you can access content and use search features on our Websites without submitting additional Personal Data beyond the automatically collected information mentioned above.

However, you may choose to provide additional information when you:

Contact us via our Contact Us
Request specific information or support

2.4 Personal Data Sharing by You

When contacting us or submitting information through forms, we encourage you to share only the minimum required Personal Data.

We strongly discourage sharing sensitive Personal Data such as:

Racial or ethnic origin
Political opinions
Religious or philosophical beliefs
Trade union membership
Genetic or biometric data
Health data or sexual life/sexual orientation information

2.5 Third-Party Processing

Third parties may process certain data related to your use of our Websites in order to provide services such as:

Analytics
Advertising
Content display
Security and performance

These third parties may use technologies such as cookies, tags, or beacons to collect information about your interactions with their content on our Websites.

3. Processing Purposes

3.1 How We Use Your Data

We process your Personal Data for the following purposes:

To provide, operate, and improve our services and Website
To analyze usage and optimize the user experience
To ensure the continuity, security, and stability of our services
To respond to your questions, requests, or support inquiries
To comply with legal and regulatory obligations

4. Legal Grounds for Data Processing

4.1 Basis for Processing Your Personal Data

We process your Personal Data based on one or more of the following legal grounds:

Contractual Necessity:
When processing is necessary to perform a contract with you, or to take steps at your request before entering into a contract.
Legitimate Interests:
Our legitimate interests in operating, securing, and improving our Website and services, as long as these interests are not overridden by your rights and freedoms.
Consent:
Where required, we will ask for your explicit consent before processing certain types of Personal Data (e.g., for specific marketing or cookies, depending on your jurisdiction). You may withdraw your consent at any time.

5. Disclosure of Your Personal Data

5.1 Potential Recipients

We may share your Personal Data with the following categories of recipients, where necessary:

Suppliers and service providers (e.g., hosting providers, analytics tools, email service providers)
Affiliates and group companies (if applicable)
Professional advisers (e.g., legal, tax, or financial consultants)
Advertising and marketing partners (where you have consented or where allowed by law)
Law enforcement and regulatory authorities, where required by applicable law or court order
Fraud prevention and security partners
Potential business partners or acquirers in the context of a business transfer, merger, or acquisition

6. Data Retention

6.1 How Long We Keep Your Data

We retain your Personal Data only for as long as necessary to:

Fulfill the purposes described in this Privacy Policy
Comply with legal, regulatory, or contractual obligations

After this period, your Personal Data will be securely deleted or anonymized, so it can no longer be linked to you.

7. Data Security

7.1 How We Protect Your Data

The security of your Personal Data is very important to us.

We employ appropriate technical and organizational measures to protect your data against:

Unauthorized access
Loss or theft
Alteration
Unauthorized disclosure

While we strive to protect your information, no method of transmission or storage is 100% secure. However, we continuously work to improve our security practices.

8. Your Privacy Rights

8.1 Your Rights Under Data Protection Laws

Depending on your location and applicable law, you may have some or all of the following rights regarding your Personal Data:

Right to Object:
You may object to certain types of data processing, especially where we process data based on legitimate interests.
Right of Access:
You may request confirmation of whether we process your Personal Data and, if so, access to that data.
Right to Rectification:
You may request correction of inaccurate or incomplete Personal Data.
Right to Erasure (“Right to be Forgotten”):
You may request deletion of your Personal Data, subject to legal and contractual limitations.
Right to Data Portability:
You may request a copy of your Personal Data in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent:
Where processing is based on your consent, you may withdraw that consent at any time, without affecting the lawfulness of processing before withdrawal.
Right to Lodge a Complaint:
You may lodge a complaint with your local data protection authority if you believe your rights have been violated.